Returns & Exchanges

At Hummus Fit, we prioritize the safety and freshness of our meals; therefore, we cannot accept physical returns of food items. If there is an issue with your order, please contact us within 24 hours of delivery for a resolution or credit.

1

Document the Issue

Take clear photos of the packaging, the shipping label, and any damaged or incorrect food items as soon as you receive your delivery.

2

Contact Support

Email our customer care team at [email protected] with your order number and the photos of the affected items.

3

Internal Review

Our quality assurance team will review your claim within 48 hours to determine if the issue occurred during preparation or transit.

4

Resolution

Once approved, we will issue a store credit or process a refund to your original payment method for the value of the impacted meals.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing